Program Terms

1. Agreement

Tidy Home Phoenix (the "Program") is operated by Botco, Inc. ("Botco," "we," "us," or "our"). By signing up for the Program, scheduling a session, or admitting a Program worker into your home, you agree to these Program Terms (the "Terms"), including the privacy terms in Section 7. If you do not agree, do not sign up.

We may update these Terms at any time by posting the updated version at tidyhomephoenix.com. Scheduling or participating in a session after an update means you accept the updated Terms. Signing up does not guarantee that you will be selected or scheduled. Sessions occur only at homes in Arizona.

2. The Program

The Program records everyday household tasks—such as putting away dishes, folding laundry, picking up toys, and organizing clutter—being performed in real homes so that we and our affiliates can develop, train, and commercialize artificial-intelligence and robotics technology.

During a session, a worker performs the tasks you select in the areas you approve while visible equipment records how the tasks are done. The tidying is a benefit of participating. It is not a professional cleaning, organizing, repair, childcare, or other service, and we do not promise that any task will be completed or that your home will reach any particular condition. Workers are provided through third-party staffing companies, and we may replace a worker at any time.

3. Eligibility and Your Home

You must be at least 18 years old and an owner, tenant, or lawful occupant with authority to admit the worker into the home and the approved work areas. You represent that you have told every other adult who lives in the home or will be present during the session that it will be recorded, and that each of them agrees. You will keep anyone who has not agreed—including minors and visitors—out of the approved work areas while recording is underway.

You grant us and the worker a temporary, revocable license to enter your home and the areas you approve for the scheduled session. The worker will not enter an excluded room, locked space, or closed container without your permission. Before the session, you will secure cash, jewelry, medications, weapons, identity and financial documents, fragile or irreplaceable items, and anything else the worker should not handle or the equipment should not record; disclose hazards, pests, aggressive animals, surveillance devices, and building rules; restrain pets; and provide a reasonably safe environment. Workers will not perform hazardous cleaning, handle biological waste, move unusually heavy objects, or perform work outside the Program's scope.

4. Scheduling and Payment

A requested or scheduled session is not guaranteed. We or the worker may cancel, reschedule, decline a task, or end a session early for availability, equipment, safety, or other operational reasons; we will make reasonable efforts to notify you and offer another time. You may cancel before the session or ask the worker to leave at any time.

If you complete a qualifying session, we will pay you the participation payment stated when your session is scheduled, by the method we specify. The payment is for your time, for access to your home, and for the rights described in Section 6; it is not payment for household services. No payment is earned if a session does not begin, and we may, at our sole option, reduce the payment proportionally if a session ends early. You are responsible for any taxes on the payment.

5. Recording

Every session is a recorded session inside your home. By scheduling a session and admitting the worker, you consent to the collection, by visible equipment, of video and audio (including the worker's narration) of the approved work areas, motion, depth, and other sensor data, equipment data, timestamps, annotations, and information derived from any of these. We never record with hidden equipment, and we do not record anywhere a person is dressing, undressing, or engaged in private activity.

You choose the approved work areas and may ask the worker to pause recording or end the session at any time. Stopping recording ends new collection; it does not withdraw your consent to what was already recorded. Because recording occurs in a home, it may incidentally capture faces, voices, photographs, mail, screens, possessions, and other personal details in the approved work areas. If you do not want something recorded, remove it or exclude the area before the session begins. Workers are instructed to avoid recording people and to avoid focusing on personal documents, screens, and photographs.

6. Rights in Session Data

"Session Data" means all recordings, sensor data, annotations, transcripts, and metadata collected during a session, and all data, datasets, models, and other works derived from them.

As between you and us, we own all Session Data. To the extent you hold any right, title, or interest in Session Data—including in your name, image, likeness, voice, home, or belongings as they appear in it—you irrevocably assign it to us and, to the extent it cannot be assigned, grant us an irrevocable, perpetual, worldwide, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, modify, distribute, display, create derivative works from, license, sell, and otherwise exploit it for any purpose, including to develop, train, test, and commercialize artificial-intelligence and robotics systems and to create, license, and sell datasets. These rights extend to our affiliates, successors, assigns, service providers, and any partner, licensee, or purchaser to whom we provide Session Data. You waive any right to inspect or approve uses of Session Data and any claim based on rights of publicity, privacy, or moral rights arising from permitted uses.

We will not use Session Data to identify you through facial or voice recognition. These are promises by us and do not narrow the rights granted above. The participation payment is the only compensation for these rights. Your consent and the rights granted are irrevocable once a session is recorded.

7. Privacy

This Section describes how we handle information collected through the Program and its website.

• We collect the information you submit when you sign up or schedule (name, email, phone, address, housing type, task preferences, and anything else you provide), the information needed to pay you, your communications with us, and Session Data.
• We may use this information to select and schedule participants, communicate with you (including by phone, email, and text message), pay you, operate and secure the Program, investigate safety, privacy, property-damage, or misconduct reports, and for the purposes described in Section 6.
• We may share information with our affiliates; with service providers such as cloud-storage, security, payment, and data-annotation vendors; with the staffing companies that provide workers (name, address, scheduling details, and task selections); and as required by law or in a corporate transaction. We may license, sell, or otherwise provide Session Data to third parties for artificial-intelligence and robotics research, development, and commercialization, as described in Section 6. We do not sell your name, contact information, or address, and we do not authorize recipients of Session Data to re-identify or contact household members.
• We may retain Session Data, including derived datasets and models, for as long as we have a reasonable business purpose. You may ask us to delete source recordings that remain linked to your session by emailing privacy@bot.co; we will do so where practicable, but we are not obligated to delete data that has been de-identified, combined with other data, incorporated into a dataset or model, or provided to another party, or that we need to retain for payment, claims, legal, or consent-documentation purposes.
• We use reasonable safeguards appropriate to the sensitivity of in-home recordings, but no security measure is perfect. The Program is open only to adults, and we do not knowingly collect personal information from anyone under 18 through the website.

8. Property, Disclaimers, and Limitation of Liability

Workers are instructed to use reasonable care and to handle property only as needed for the selected tasks. If you believe a worker damaged property, notify us within 72 hours where possible, with photographs or receipts. If we determine after a reasonable investigation that a worker's failure to use reasonable care caused direct physical damage, we will pay the reasonable cost of repair, or offer reasonable compensation based on the item's condition and fair value immediately before the damage, up to $250 per session. Normal wear, preexisting damage, and damage caused by inaccurate instructions or undisclosed hazards are not covered.

Except as expressly stated in these Terms, the Program, each session, and the tidying are provided "as is" and "as available," and we disclaim all implied warranties. To the fullest extent permitted by law, Botco and its affiliates, staffing companies, and workers will not be liable for indirect, incidental, special, consequential, or punitive damages, and our total liability arising out of the Program will not exceed the greater of $100 or the participation payment for the session concerned. These limits do not apply to our property-damage commitment above, to gross negligence, willful misconduct, or fraud, or to liability that cannot be limited by law.

9. Release and Indemnification

You release Botco, its affiliates, staffing companies, and workers from any claim arising out of the collection, use, or disclosure of Session Data as permitted by these Terms. You will indemnify Botco and its affiliates, staffing companies, and workers against third-party claims arising from your lack of authority to admit the worker or authorize recording, your failure to inform other adults in the home or to keep persons who have not agreed to recording (including minors) out of the approved work areas, or a hazard you knew about and did not disclose, except to the extent caused by us or the worker.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any dispute arising out of or relating to the Program or these Terms will be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in San Francisco, California or remotely at your election. You and we each waive the right to a jury trial and to participate in a class, collective, or representative action. Either party may bring an eligible individual claim in small-claims court instead. Any court proceeding permitted by this Section must be brought in the state or federal courts located in Maricopa County, Arizona or San Francisco, California.

11. General

We may assign these Terms and any Session Data to an affiliate or to a successor to the Program or our business. These Terms are the entire agreement between you and us about the Program and supersede other statements on our websites or elsewhere. If any provision is unenforceable, the rest remain in effect. Sections 5 through 11 survive the end of any session. You agree to electronic acceptance, notices, and records.

Questions, damage reports, and legal notices: legal@bot.co.

Privacy and deletion requests: privacy@bot.co.